Our goal at PUBLIC is to make it as easy, convenient, and safe for you to buy and ride one of our bikes. Here are our three options:
Ready To Ride. 99% assembled and shipped to your door. (LEARN MORE)
If you live outside the San Francisco Bay Area, we recommend our Ready to Ride option. With Ready to Ride, the bicycle is shipped directly by FedEx to your home or office and arrives within 7-10 business days, depending on where you live. We build the bike for you 99% assembled with the wheels in place. All you need to do is unwrap the bike, complete a few simple assembly steps, and be riding in 20 minutes. Ready to Ride is also our recommended solution for gift purchases to be sent anywhere in the contiguous US for a flat shipping and assembly fee of $135 per bike.
Inside the box you’ll find your bike, the seat with the seat post, the handle bars with the steering stem, as well as a parts box containing two pedals, a three-way hex Allen wrench, a 15 millimeter wrench, touch-up paint and an owner’s manual. This is all you need, other than a knife or scissors to open the box. There is also a one-page assembly guide included in the box all designed to make it easy for anyone. Our friends who aren't "mechanically-inclined" are amazed how easy it is to turn and tighten the handlebars, attach the pedals and seat post, and start riding in 20 minutes after opening your box. View our assembly video. We also provide you 10 innovative ways to transform your cardboard bike box after you've finished assembling your bike.
Bike Shop Assembly. We have partners across the US.
If you prefer a bike shop to assemble your PUBLIC bike, we’ll contact you to discuss local bike shop options and then arrange shipping for you. There is a $65 flat fee for shipping your bike to the bike shop via FedEx. For an additional $50-$100, a local bike expert will make sure your bike is properly assembled, adjusted and ready to roll. This way you’ll also have a local bike shop for future service needs. And we’ll make sure the whole happy process happens in about 7-14 business days after you place your order. In most cases, this option is slightly more expensive than our Ready to Ride option.
Oakland Warehouse Pickup. Good for Locals.
If you live in the Bay Area, you can pick up at our Oakland warehouse near Jack London Square. We will contact you to schedule your pick up time. If San Francisco is more convenient, then please visit one of our stores. Call ahead to check our inventory. You get to meet one of our friendly staff and we get to meet you. And you can ride away on your new bike. Online purchases cannot be picked up at our San Francisco stores.
We're Here For You Either Way. No matter how you order, or where you have your PUBLIC bike shipped, we are here to help you. Simply call our customer support team at 888-450-0123 during our working office hours. As with our bikes, we are dedicated to a good experience and we guarantee satisfaction.